Olivia's CV
Profile summary
Adaptable operations professional with 11 years of progressive experience in business administration, inventory control, and team leadership. Track record of directing daily operations, managing financial records, and enforcing safety compliance across diverse organizational settings. Committed to maintaining high standards of organization, resource planning, and cross-functional support. Dedicated to driving efficient workplace practices and fostering collaborative professional relationships.
Career highlights
Team Leadership and Inventory Management: Trained and led a team of 45 department team members while managing inventory according to expected demand and completing monthly inventory cycle counts.
Health and Safety Compliance: Maintained clean and sanitized classrooms as a designated Health and Safety Officer and Fire Marshal while ensuring workplace safety and emergency preparedness.
Financial Record Keeping: Managed creditor accounts, reconciled invoices, and processed incoming funds to maintain accurate financial records and support daily accounting operations.
Professional Development Certification: Completed professional development training and earned certification as an AI Chart Trader through a recognized CPD provider organization.
Key skills
Professional experience
Directed store operations across multiple branches, overseeing inventory control, compliance standards, and sales performance analysis. Managed department procedures from opening to closing while monitoring security protocols and loss prevention goals.
- Trained and led a team of 45 department team members.
- Purchased new inventory according to expected regular and holiday demand.
- Completed cycle counts and monthly inventory while assessing store operations to identify improvement areas.
- Analyzed sales reports to identify opportunities for enhanced sales performance, inventory oversight, and trend capitalization.
- Maintained compliance with all health code standards.
Directed classroom support operations across multiple learning groups, establishing safe and inclusive educational environments while maintaining compliance with health, safety, and safeguarding standards.
- Supported student learning objectives through individualized and small-group instruction, collaborating with teachers to implement curriculum-aligned lessons.
- Maintained clean, organized, and sanitized learning spaces as designated Health and Safety Officer and Fire Marshal, ensuring emergency preparedness.
- Managed opening and closing procedures and provided cross-functional assistance in kitchen operations to support daily site operations.
Directed overall business operations and strategic initiatives, establishing organizational priorities, operational standards, and growth objectives. Managed day-to-day business administration, resource planning, and operational decision-making to support sustainable performance.
- Managed stakeholder, client, supplier, and business relationships, strengthening communication, service delivery, and long-term professional partnerships.
- Oversaw business development and continuous improvement initiatives, identifying opportunities to enhance operational efficiency, customer satisfaction, profitability, and organizational growth.
I lived in Oudehaske Heerenveen Friesland for a duration of 1 year.I had a great cultural experience, met wonderful people.
- Directed end-to-end business operations and strategic initiatives, translating organizational priorities into actionable business strategies, operational standards, and sustainable growth objectives.
- Led resource planning, business administration, and operational decision-making, optimizing personnel, workflows, and company resources to improve efficiency and support business continuity.
- Cultivated strategic relationships with clients, suppliers, stakeholders, and business partners, enhancing service delivery and fostering long-term partnerships.
- Identified growth opportunities and streamlined operational processes to support business development and continuous improvement initiatives.
- Monitored safety and well-being of two children while providing attentive care and engaging them in educational and recreational activities.
- Reconciled financial records by reviewing transactions for discrepancies and validating account information to maintain accurate documentation.
- Processed incoming funds and maintained customer account records to ensure data integrity.
- Prepared business documents and correspondence, ensuring accuracy and timely delivery for daily administrative operations.
- Organized electronic and physical records using Pastel, maintaining data accuracy for information retrieval.
- Organized the wine locker for rapid access during service operations.
- Maintained dining and service area cleanliness to meet hygiene and safety standards.
- Captured and processed invoices to ensure timely financial transaction entries.
- Reconciled financial transactions and identified discrepancies to maintain accurate account balances.
- Collaborated with teachers to plan and implement curriculum-aligned lessons and activities while maintaining a clean, organized, and sanitized classroom.
- Supported individual and small-group learning objectives through personalized assistance to reinforce instructional content.
- Delivered individualized and small group instruction to support student learning objectives and implemented curriculum aligned classroom strategies.
- Executed health and safety protocols as Fire Marshal, maintaining clean and sanitized facilities to ensure workplace safety.
Education
- Program for Practitioners in Early childhood development (NQF level 5).
- Fire safety.
- Health and safety Introduction Training.-Basic fire safety.-fire equipment.-fire prevention and mitigation of risk.-fire by laws and statutory requirements.-Risk assessment and eversion.-Evacuation Procedures.-fire Marshall's functions and duties.
- Language Course Dutch
- Skills obtained
- Fire fighting Training.
- Sports coaching Training.
- Personal Development Training.
- Leadership Training.
- Life skill Training Outward Bound South Africa.
- Computer skills.
- First aid Training.
- Basic Engineering-Standard Based electrical training
- Microsoft office assistant Course.MOS, 01/2005
- Pastel 5
- Microsoft FrontPage xp
- Microsoft Access xp
- Microsoft Excel xp
- Microsoft Word xp
- Microsoft Outlook xp.
- Microsoft PowerPoint xp.
- Microsoft Windows xp.
- Afrikaans First Language.
- English Second Language.
- Geography.
- Economics.
- History.
- Business Economics.
- Safety.
- Basic Electricity.
- Basic hand tools.
- Electrical Test Instruments.
- Wholesale and Retail Operations Supervision Learnership
- NQF level 4.
- Training included the following:
- Back admin and receiving training( Receiving orders, doing returns using SAP)
- Front end management training (WFM).Price change on shop pos Analyzing P&L statements.
- Scheduling of Staff.
- Non Food management training.
- Bakery Training at Mc Adams.
- Perishable management training.
- Cheese training.
- Fish shop training.
- Delli Training.
- Sales management training.
- Butchery Training..
- Fruit and vegetable Training Skills and knowledge.
- Book Keeping
- Analyzing Reports.
- Problem solving. I like to think on my feet no problem is ever too big to solve.
- Management. I see myself as a manager who likes to encourage their staff, to strive to be and do better.
- Team players can work well in a group or independently.
- Dedicated.
- Observant. Have an eye for detail.
- Integrity.
- Disciplined.
- Forward thinking and innovative mindset.
- Time management.
- Adaptability.
- Quick learner.
- Department operations.
- Accountability.
- Perseverance and motivation.
- Caring and loving personality.
- Great organizing skills.